| Tien Hoang | |
| Email: | tien.hd90@gmail.com |
| LinkedIn: | https://www.linkedin.com/in/hoang-dong-tien/ |
| Address: | #34 Hang Chao, Dong Da, Ha Noi, Viet Nam |
| Nationality: | Viet Nam |
| Key competencies: | Engagement Manager (Partnership development, Marketing, Sales/Presales) Project & Program Manager (Senior) |
| Professional Summary: A results-driven, client-focused IT manager with a strong ability to translate business requirements into cost-effective, scalable solutions. Adept at communicating effectively with English-speaking clients, particularly those in the UK, EU, and Australia. With over 13 years of experience across diverse industries—including banking, manufacturing, logistics, and healthcare—I bring a broad skill set and a strategic approach to IT project and business management. Core Competencies: Business Management: Sales, Marketing, Company Governance, Business Development Project & Change Management: Expertise in full lifecycle project management and business transformation. Agile & PMI Standards: Certified in PMI PMP, PMI ACP, and Professional Scrum Master, with proficiency in Scrum and Kanban methodologies. Audit & Compliance: Skilled in audit management and ensuring regulatory compliance. Business Analysis & Stakeholder Engagement: Experienced in leading business analysis and managing senior stakeholders, serving as the primary liaison between business users and IT teams. Leadership & Team Management: Proven ability to manage both line and matrix teams within digital and application development environments, overseeing support and consulting teams of over 30 professionals. Global Team Management: Extensive experience in setting up and managing offshore development teams. Financial Management: Effective budget management, overseeing financial allocations of up to $1M annually. Client Relations & Pre-Sales Consulting: Adept at client-facing consulting, pre-sales engagements, and solution presentations. Communication & Training: Strong communication and presentation skills, capable of delivering training and insights at all organizational levels. |
KEY ACHIEVEMENT
- Established a new department of Business Development for a Digital Health Company (1000+ FTE), including: marketing activities, presales management, sales activities, department operational management…
- Established a new offshore Agile development service for EU Manufacturing Company in Vietnam.
- Introduced agile development methods to significantly improve business stakeholder involvement, timely product delivery and reduce defect rate for different teams inside FPT Software and its Clients’ team
- Maintain an excellent team to provide continuos support to Clients, which received many awards, recognition and compliments from different Clients, higher Managers and BOD.
EMPLOYMENT
- FPT Software (Healthcare | FPT Software)
- Engagement Manager (2023-present)
- Business development for Digital Health and Life Science domain: strategic business plan, marketing, market research, partnership, sales support, pre-sales activities, training..
- Results-driven Business Development Manager with extensive experience in the digital healthcare and lifesciences sector, specializing in identifying and executing strategic partnerships that drive sustainable business growth. Proven ability to analyze market ecosystems, map emerging trends, and proactively source high-value opportunities beyond conventional business models—including technology collaborations, co-selling, and cross-industry alliances.
- Expert in formulating data-driven partnership strategies, evaluating internal value chains for new revenue streams, and articulating compelling growth visions to C-level executives. Adept at leading the full partnership lifecycle: sourcing, negotiation, drafting LOIs, and implementing innovative deal structures that balance risk and reward, such as milestone-based payouts or royalties.
- Skilled at serving as a cross-functional leader and “human API,” bridging internal teams (Product, Engineering, Sales) with external partners to ensure seamless pilot execution and operational handover. Thrive in ambiguous, fast-changing environments and rapidly acquire new industry knowledge to stay ahead of market trends. Recognized for entrepreneurial thinking, strong relationship-building, and consistently delivering measurable outcomes, including increased revenue, successful pilot launches, and senior leadership engagement in new growth initiatives.
- Development Center Manager (2016-Present)
- Acts as person-in-charge for an Offshore Development Centre for a Precision Manufacturing company in Europe – to develop and maintain quality and availability of bespoke ERP system.
- Team: 20-30 FTE, 4-5 scrum teams, work within the same system with
- Responsiblily: Coordinate with Client’s stakeholders to ensure workload, maintain backlogs collaboratively, ensure communication, quality, schedule.
Maintain risk internally - Annually revenue US $1M, 20 FTE.
- Corporation Training Academy (2017-Present)
- Training, coaching, mentoring in Project Management & Agile foundation.
- Key-note speaker about Digital Transformation, Digital business development.
- Provide internal Agile transformation coaching to FPT Software teams.
- Project Manager (2015-2016)
- Leading 2 scrum teams for a POS device manufacturing company in the UK.
- Provide support in management, communication, quality assurance and technical to Offshore team.
- Report directly to Client’s Manager in the UK via daily & weekly communication channels.
- Development Team Lead (2015)
- Leadding a development team of 12 people in a strategic project to develop mobile application to support logistic process for a Japanese client.
- Provide technical support to the team, help to remove team’s impediment.
- Technical task: solutioning, coding, review.
- Tracking team performance and report to Viet Nam Program Manager.
- Engagement Manager (2023-present)
- Polynex Viet Nam
- Co-founder and Online Marketing Lead
- Co-founder and Online Marketing Lead
- Aptech Education Viet Nam
- Lead faculty for Java & Data technologies
- Training in web development, PHP and Java technologies.
- Mentoring faculty staff in technical and teaching skills.
- Review, update, improve Courses’ content and examination.
- Lead faculty for Java & Data technologies
- Miyatsu Viet Nam (formerly Planex Vietnam)
- Development Team Lead & Developer
- Java developer for Japanese Forex company with high performance & secure system
- Leading small team of development and provide technical support to teams.
- Development Team Lead & Developer